Background to BEDOCO

Essentially bedoco is a call to action:

be inspired, be aware, be generous, be kind

do care, do something to make a difference

connect with wildlife conservation, commit to giving back, live with passion and compassion

support conservation in Africa and Indonesia with your style choices

It means different things to different people.

Read what bedoco means to the Founders, Tori and Denise, on the About Us page. We have commissioned jewelry designs from top designers across the world. We have had these beautiful pieces crafted at the Yasmin Silver workshop in Bali. We are working with local designers in Bali to develop a range of accessories, starting with silk scarves from Aku Boutique.

Read what bedoco means to the designers on the Designers page. Their designs are inspired by wildlife and nature, and they created these unique designs to support wildlife conservation in Africa and Indonesia. 50% of bedoco profits go to support our favourite wildlife conservation projects, ones that we have connected with on our travels.

Find out what projects bedoco supports on the Projects page. Be inspired by people like Simon and Ben in Kenya, or Bayu and Bagas in Indonesia.

bedoco people are people who …

  • love nature’s wild and wide open spaces
  • are passionate about protecting wildlife in its natural habitat
  • want to support the people who protect – and the communities who co-exist with – the wildlife
  • want to leave a better world for our children
  • treasure an environment of beauty and balance
  • want to support the growing movement of conscious consumers
  • want to inspire, inform, connect, and create networks of like-minded people

We are designers, we are staff of conservation organizations, we are business people, we are socially and globally conscious shoppers.

bedoco is based in Bali, Island of the Gods, in Indonesia. This is where our jewelry is manufactured by skilled craftsmen continuing centuries-old traditions.

No, we are focusing on the bedoco online shop, accessible from all over the world.

Our Commitment to Conservation

We believe that the natural world is under immense stress – forests are disappearing, our seas are polluted, animals are being driven to near extinction, and climate change is a reality. Even though at times we feel helpless, we have to believe that we CAN make a difference. There are amazing organizations with inspirational staff who continue to bring about positive change, but they need financial support and they need to get their message out to the world. This is where individuals and businesses can make a difference through fund-raising and awareness-raising.

Shop with bedoco and know that 50% of our profits will go towards conservation projects in Africa and Indonesia.

bedoco only supports organizations that we know well, that we know get results. We make sure that the bedoco team knows the organizations we support; we visit the projects, meet their staff, and see the processes and results firsthand. We also have signed agreements with our partners, which cover all aspects of our collaboration including the financial arrangements. We will transfer funds on a quarterly basis and will report how the funds have been used on our website and through our social media channels.

Follow bedoco on Instagram and other social media channels and stay informed about conservation initiatives, get to know the people on the ground, find out more about the communities who co-exist with threatened wildlife species and who are thus the best-placed to protect them.

Join the bedoco community today!

Our Ethos

bedoco jewelry is crafted by Indonesian silversmiths at the Yasmin Silver artisan workshop in Bali, utilizing a combination of centuries-old hand-craft traditions and modern machine-tooled processes. One of Tori’s inspirations for founding bedoco was to ensure that these traditions would be maintained through continued orders for quality hand-crafted jewelry. The processes are not easy – to solder tiny brass pieces onto silver, for example, requires a high level of skill, and many companies move to hi-tech machinery rather than value and maintain that unique human touch. Many of the artisans have worked for Yasmin Silver for decades, and assurance of work for them also means education for their children and welfare for their families. We will be telling some of their stories as time goes on.

Working with precious metals cannot be said to be a ‘clean’ business, but Yasmin Silver owners have followed a path of innovation and improvement of in-house processes designed to maximize efficiency, reduce waste and minimize negative impacts on the environment. This approach is taken across all departments, from carving and casting to finishing and quality control. Additionally, day-to-day environmental initiatives include recycling systems for wax, metals etc.; energy-efficient lighting; reducing plastic use; and good stock-control to minimize over-production.

bedoco packaging materials are environmentally-friendly; however, we cannot guarantee that external packaging used by the shipping agents will match our standards. This is a longer-term challenge!

Payment

Currently bedoco accepts the following payment methods:

  • PayPal – either using your PayPal account or paying by credit card via the PayPal portal. This is the best method for international customers as payment can be processed in your home currency.
  • Credit Cards: VISA, MASTER CARD Note: payment will be processed in Indonesian Rupiah (IDR) via the DOKU payment gateway. Check your credit card statement for the amount in your home currency.
  • We can also accept transfers via WISE (formerly TransferWise), an efficient and inexpensive way of making international transfers. Contact Us for our banking details if you wish to pay via WISE.

Prices are quoted in US Dollars (USD) for international customers and Indonesian Rupiah (IDR) for customers in Indonesia. Ideally, international customers should  use the PayPal facility for paying via Credit Card or use their PayPal account if they have one – then you will have the choice to pay in your home currency.

If you choose ‘Pay via Credit Card’ on our site, then you will be transferred to the DOKU payment gateway where the price will be processed in Indonesian Rupiah (IDR) at a weekly exchange rate. You will need to check your credit card statement for the amount in your home currency.

Alternatively, you can use WISE (formerly Transferwise) – Contact Us to set this up, making a transfer directly to either the Yasmin Silver US dollar or Indonesian Rupiah account.

Sales Tax is included in the retail price.

We award bedoco discount vouchers to loyal customers, and occasionally we will have special promotional sales. Check the bedoco website and social media channels for news of these special offers.

Order Confirmation

Once your order has been submitted, within 24 hours bedoco will send you a CONFIRMATION email to let you know we have received your order.

Then we will process your order for delivery, ready for shipping.

Shipping

All orders are dispatched from the bedoco base in Bali, Indonesia.

It is our goal to ship all orders within 3 days of purchase, Monday through Friday (orders are not processed on the weekend and public holidays).

For international deliveries, bedoco uses DHL, which generally delivers within 3-7 working days.

The estimated delivery time does not include customs processing, where relevant; unfortunately, this is beyond our control.

Within Indonesia, bedoco uses JNE , which generally delivers within 2–7 working days.

You can track your package with DHL. A tracking number will be sent to you via email once your order has shipped.

Click here for more detailed information about the bedoco Shipping Policy.

Taxes & Customs Charges

International packages may be subject to customs duties. These are the responsibility of the customer and are not included in the order or shipping price. Please check your local customs website for information.

Sales Tax is included in the retail price.

Returns

bedoco offers a 6-month warranty against any manufacturing defects, and we will either repair or replace the defective product free of charge. The warranty does not cover misuse, wear and tear or any mishandling that is not aligned with our care instructions (see Jewelry Care Instructions on the bedoco website).

Contact us and we will talk you through the returns process, or simply ship the product back to us for repair or replacement. We recommend that you use registered post or a shipping courier with tracking services to ensure that we can track shipment of your return. The item/s must be unworn and in their original condition and original packaging.

If you are not completely happy with your purchase bedoco can offer you an exchange or store credit, as long as you return the item you have purchased within 14 days of receipt.

We regret that we are unable to offer an exchange or store credit of items that are not returned within the time frame stated above.

We will only accept returns for exchange or store credit if returned within 14 days of the delivery date.

If you wish to exchange or receive store credit, then mail the product back to bedoco. You will need to include your original online order number. The item/s must be unworn and in their original condition and original packaging. The cost of returning the item is the responsibility if the customer.

If the goods are indeed damaged or defective, we will either replace the product or give you store credit and refund your return shipping costs.

Cancellations

If you wish to cancel or change an order that has not yet shipped, please contact us. We will attempt to accommodate your request.

Once an order reaches fulfilment and is processed for shipping, we cannot cancel or make changes. In this case, please read the bedoco Return Policy.

All orders are final once they have been processed through the checkout. No further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order.

Click here for more detailed information about the bedoco Return Policy.

Jewelry Care

As your handmade bedoco jewelry is delicate and precious – like the world we live in – it should always be protected and handled with care. Our pieces are made with high quality metals: silver, brass, bronze, white bronze and copper. However, when exposed to elements such as perfume, lotion, chlorine, ocean water or even our skin’s natural oils, the metals will tarnish. With this in mind, be guided by the bedoco name to remember how to care for your treasures:

Be bare when you swim, sweat or shower;

Do love and protect your jewelry by storing it in its original box at the end of the day;

Conserve and restore the polished look by buffing with a jewelry cleaning cloth when needed; and of course …

Continue to love and enjoy your jewelry and spread the news about Conservation!

Please check the Jewelry Care page for full instructions.